Shipping policy
Every piece is thoughtfully crafted and handled with exceptional care to ensure the highest quality. We currently offer international shipping to more than 20 countries worldwide.
📦 Shipping Rates & Zones
| Region | Shipping Fee | Free Shipping Threshold |
| Germany | €4.99 | Orders over €49 |
| EU Zone 1 | €6.99 | Orders over €59 |
| EU Zone 2 | €7.99 | Orders over €79 |
Country Details
- Zone 1: Austria, Belgium, Czech Republic, Denmark, France, Luxembourg, Monaco, Netherlands, Poland, Hungary, Italy, San Marino, Slovakia, Slovenia, Spain, Sweden
- Zone 2: Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Romania, Liechtenstein
✈️ Processing & Delivery Times
We strive to get your order to you as quickly as possible. Please note the following timelines:
Dispatch Times
- In-Stock Items: Orders are processed and dispatched within 2 business days.
- Pre-order Items: These pieces are specially prepared for you; please allow 7–14 business days for dispatch.
Estimated Delivery (After Dispatch)
- Germany: 1–3 business days.
- European Union: 3–8 business days.
🔄 Easy Returns
We want you to love your jewelry. If you are not completely satisfied, you may return your purchase within 30 days of the delivery date.
How to start a return:
Review our full Return Policy for eligibility, contact our customer care team via:
- Email: mochimojo888@gmail.com
- WhatsApp: 0049-1622326347